Your bespoke local opticians

CG Optical

"How refreshing!!!"

Expert knowledge and willingness to make sure everything is perfect with post sale support. How refreshing!!!
"Fantastic, professional service with a wide range of frames available"

I would recommend Claire to anyone who is looking for a new pair of glasses or sunglasses.
"The equipment is second to none"

My experience here was outstanding. From the warm welcome and very private surroundings to the very professional Ophthalmologist. Laura made me feel at ease and I felt she understood my worries and explained everything about my condition and each procedure in detail but simple enough that I could understand. The equipment is second to none. I found that the comprehensive choice covered everything and I left feeling a lot more re-assured than I had been. I will certainly return.
"Claire’s explanation of the lens technology made the complex simple... the lenses really are as good as I was advised"

A faultless service from Claire and her team. CG Optical have an outstanding selection of frames and I was guided by Claire in my selection - a process she made very straightforward for me. In addition, the eye test and collection of additional measurements were incredibly thorough and professional, Claire’s explanation of the lens technology made the complex simple - and the lenses really are as good as I was advised. All in, a first class experience and I won’t hesitate to recommend / return in the future.
KIM, DAVID & puppy ZEUS (Chipping Campden) - JUNE 2022
“Not only state of the art eye testing services, but bespoke lenses and frames.” 

This was my first visit to CG as I was wanting to choose a new pair of reading glasses. Immediately upon entering CG my first impression was how warm and welcoming all the staff were. The selection of frames is vast. I was offered guidance when choosing my frames and left with an amazing pair of Tom Ford frames that personally I would not have looked at had it not been for Claire's professional suggestion.

After my wonderful experience my partner visited one week later and also left a very happy customer. Not only state of the art eye testing services but bespoke lenses and frames. And dog friendly which is amazing for an opticians.

Nothing is any trouble for all the staff. Well worth a visit if you are looking for both excellent service and choice.
Thank-you Claire and your fabulous Team.
“I’m a very happy customer!!” 

I’ve been looking for new glasses for over 2 yrs! Couldn’t find any I liked and I wear them full time…

CG Optical were recommended to me after I commented on someone else’s lovely glasses. I now own the most amazing pair of glasses and Claire’s no nonsense, direct, informative and extremely helpful approach made this a smooth process.
I’m a very happy customer!!
“Thank you guys for my new Varifocal glasses!”

Not only do they look great but the lenses are just perfect, so thank you for all your attention to detail and excellent service.
“…they really are the best opticians in Warwickshire”

My 2nd time using CG optical and they really are the best opticians in Warwickshire. Claire and her team deliver an exceptional level of service and have a fantastic range of glasses that I haven’t seen in any other opticians in the area.
BLOWN AWAY - next level service!

Having been a client at CG optical I felt the need to review, while I always have fabulous eye care and glasses, I recently had an appointment with Becky for dry eye treatment (for watery eyes) and Blephex tearstim (for hay fever suffers). The blephex made my eyes feel brand new and Becky was simply amazing. 
The practice is stunning too!
"...transforming my watery, sore eyes!"

Thank you Becky at CG Opical for transforming my watery, sore eyes! The treatment was so easy and I can't thank you enough! Amazing!
"...the eye exam is thorough and support in choosing frames is second to none"

I've been using CG for over 5 years for my regular glasses and sun glasses and you could not find better service Claire and all the team are just fantastic, the eye exam is thorough and support in choosing frames is second to none. I've been using CG for over 5 years for my regular glasses and sunglasses and you could not find better service, products and knowledge anywhere. I would strongly recommend CG Optical to anyone!!
"I've had varifocals from different vendors, but nothing compared to the product I received CG Optical"

Welcoming, attentive, professional staff, and a first class service. I've had varifocals from different vendors, but nothing compared to the product I received CG Optical. Bespoke lenses and Hublot frames, expensive but absolutely worth the money. From eye test to collecting your product, they have the customer experience nailed.
"Absolutely superb!" 

I suffered with bad headaches for 6 weeks thinking the worse and waiting for a CT Scan, then I decided to go to CG Optical to get a thorough eye test where it was revealed the problem was my glasses! I chose some sexy Hublot frames with varifocal lenses and within a day my headaches had gone! Been back for some more sexy Tom Ford frames with react to light varifocal lenses to have sunglasses and a spare pair combined. One very happy bunny :)
"… I wouldn’t hesitate in recommending CG Optical"

I have been a customer for many years and since Claire has refurbished the shop it is a delight going in to see her, plus the other very helpful staff. She knows exactly what suits me and I have had lots of lovely frames over the years from her and always been very happy with the service given. She is very knowledgeable on what suits your face and I wouldn’t hesitate in recommending CG Optical if you are thinking of updating your eyewear.
"… nothing is too much trouble"

Claire and her team are professional, friendly and very helpful, nothing is too much trouble. Claire helped me choose frames and knew exactly what would suit me and what I would like. Can’t recommend Claire and her team highly enough they are brilliant.
"The service I received was flawless"

I recently visited CG Optical via a recommendation from a good friend.

The service I received was flawless, I didn’t think my eyes were an issue but after struggling with long distance it was clear I needed to take a test. All the staff at CG were brilliant, from conducting the tests and scans, to treatment options and then selecting and fitting glasses/contacts. Plus the after care, follow ups and communication with collecting frames and contacts. The all round service was 5 ⭐️. I cannot recommend them enough.

Thank you very much, my vision is so much clearer now!

"Claire went above and beyond to give a five star service"

From start to finish a fantastic customer experience. A beautiful selection of frames. I had the pleasure of meeting Claire, Becky and Jo. All were extremely friendly and professional. Claire went above and beyond to give a five star service. Many thanks, I’m very grateful.
"‘I'm very excited about treating myself to more than one pair of glasses - the range on offer is amazing"

Claire and her team were warm, welcoming, took time in understanding my needs (optical, design, preferred designer and use) and patient when I tried on so many pairs of glasses. Claire sensitivity and expertise in being able to guide me in what best suited me and my needs made the whole experience a positive one - I'm very excited about treating myself to more than one pair of glasses - the range on offer is amazing. I highly recommend CG Optical.
"This is genuinely the best shopping experience I have ever had without a glass of Champagne!"

Claire, Becky and the team are so welcoming, from the moment I walked in they made me feel like I was in safe hands. Their honesty is so refreshing and they really know their onions when it comes to what frames suit your face, having their genuine advice is invaluable. I'm so pleased with my new glasses, they're the best 'investment purchase' I've ever made.

You just don't get this service on the High Street, it's most definitely a five star experience by anyone's standards...and I'm very fussy!
"Can't recommend Claire and her team highly enough"

Claire and her team are professional, friendly and very helpful, nothing is too much trouble. Claire hleped me choose frames and knew exactly what would suit me and what I would like. Can't recommend Claire and her team highly enough they are brilliant.
“I was so spoilt with choice and ended up ordering not just one, but two pairs…of glasses” 

We came across this lovely optical shop on Ely Street as my partner had his ear waxing done in the posh Old Town Stratford upon Avon at the same location on the day. I had my opticals checked as I need a pair of prescribed reading glasses The store is very smart, modern and classy. Staff are extremely friendly and professional. I was very impressed by the efficiency and thoroughness of my eye test as well as the wide range of spectacles frames of very high quality, unique and beautiful design. I was so spoilt with choice and ended up ordering not just one, but two pairs of exquisite and fitting reading glasses which I dearly love. 
“A magical experience!!”

WOW!! Claire and her team are amazing! Professional, efficient and friendly and made me feel special the moment I walked through the door. The bright, well-designed space with the huge selection of glasses to choose from is uplifting. Luckily Claire is on hand to expertly advise and help to make the right choice. Excellent thorough eye test and please with the new quite complex prescription. I am delighted with my new multifocal bespoke glasses. I cannot recommend Claire and her team highly enough. A magical experience!! Thank you
"Excellent Personal Service"

Great range of glasses. They had just what I was looking for. I throughly recommend this optician, especially if you are looking for something unique or special.
"...wouldn't go anywhere else"

I'm so glad I found CG Optical! The most comprehensive eye tests I've ever had, the feeling that the staff really care, and top quality glasses and lenses.

I've used CG Optical twice now and wouldn't go anywhere else. There honestly aren't sufficient words to convery how great the service is.
"I cannot recommend CG Optical highly enough"

The most professional, friendly team, who work together beautifully and, offer a most excellent service. From the initial casual visit to the most intense, high tech eye test ever experienced and, finally new glasses being dispensed, the treatment received was absolutely faultless. Claire and her 'girls' go out of their way to ensure that everything runs like clockwork. It has been a very long time since I have encountered a service to match. I feel as if I have known the staff here for years, when in reality it has only been 3 weeks. I cannot recommend CG Optical highly enough.
"Excellent Opticians - everything about my experience at CG Optical was enjoyable" 

A friendly receptionist (Jo) who took time to answer my questions on the phone and talk me through the process, a thorough eye-test (with Laura) with some incredible/very fancy technology and finally help with selecting the perfect glasses from Claire. Thank you for helping and making me feel so special during the experience.
ANDREW MARSHALL - Dry eye treatment
"The results are first class in my experience"

I was somewhat sceptical about the claims made for your treatment of my “Dry Eye” however upon completion of the series of treatments I was very happy with the results. Over the next week or so, the benefit became even more apparent. The treatment itself is unusual and the unfamiliarity of the process was initially an issue. The reality is that the heat treatment is a little uncomfortable, but does not hurt in the conventional sense and I soon became relaxed and confident with what was happening to me. It’s expensive for sure, but the results are first class in my experience. Without a doubt I can recommend this treatment.
"Until you've experienced what you do, you don't realise how others don't compare"

Once again thank you for my glasses and your great service. You must remember my first visit to you following a recommendation. You and your great team, Nick the optician (great guy, knows his stuff) Becky, Tasha and Jane have looked after me, nothing too much trouble and all so very easy. A person who dreaded the optician more than the dentist! Not anymore. I don’t want to ramble on but simply until you’ve experienced what you do you don’t realise how others don’t compare. Best advice to anyone, your eye sight is to important to get it wrong, you need to choose wisely who is your optician and I firmly by experience have definitely found the right one in yourselves. So happy with my glasses, can see long distance and my computer screen without taking my glasses off. Oh and this going dark in the sunlight thing, absolutely amazing, no carrying 2 pairs of glasses, feeling liberated. Sorry this is such a long message but I just wanted to let you know how pleased I am. I’m happy to give feedback to anyone.
James Hosking
"I can't rate CG Optical highly enough"

A very thorough eye-examination using the latest technology told me I needed glasses for reading and screen-work. As a first time glasses wearer Sarah talked me through everything and explained what she was doing throughout the process. She really made me feel at ease and took the time to make sure my prescription was bang on.

I was then handed over to Claire, their style consultant, to help me choose my frames. This was the bit I was worried about not having had glasses before - I didn't have a clue what was going to suit me, but Claire helped me try a variety of different styles and was so helpful. She told me point blank what didn't work for me and what did - her clear recommendation really helped me. I've ended up choosing a style I probably wouldn't have had the courage to, but so happy with my new glasses.

First class service and lovely people. One of only 35 Hublot stockists in the UK as well, with frames that you won't find online. Very happy customer.
07 May 2021
"I can't rate this amazing independent optical practice more highly. Indeed every aspect is first class"

From the warm welcome upon arrival and stunning interior design, to the highly skilled delivery of clinical services and superb choice of exclusive, boutique & niche collections of frames rarely seen outside of the capital, indeed every aspect is first class.

Owner/Manager Claire and her team provide a highly personal & bespoke service, identify their patients needs, challenge their style boundaries and expertly guide them through the customer journey to achieve stunning end results.

C G Optical’s clientele consistently leave their premises walking a few inches higher with their new found style, in beautiful eyewear and wearing beaming smiles, confident in the assurance of an equally dedicated aftercare service. The combination of futuristic cutting edge technology and the fine service style of yesteryear is the secret to success of what is arguably one of the best optical stores in the country.
07 May 2021
"A personal, excellent service as soon as you step into CG Optical"

No more kids glasses for me, Claire carries a great selection of petite frames and has so much patience helping find the right pair. Having dry eyes I decided to look at other treatments. Becky was amazing she analysed my eyes and treated them with Blephex and Tearstim procedures. My eyes feel so much better , so big thanks to all the staff at CG Optical.
Catherine Loudon
"I have to praise them for their continued professionalism under these most difficult circumstances"

"I have today collected my new glasses from CG Optical and I have to praise them for their continued professionalism under these most difficult circumstances. I was slightly concerned about having to have a test and to choose new frames which meant close contact with the Optician and Claire, but the measures they have put in place proved I had nothing to worry about. They offer PPE, hand sanitiser, they have shielding screens and UV sanitiser for all the frames. Felt a bit guilty at trying around 20 frames from their amazing collection, which then had to be sanitised! Claire and Tash are doing a fabulous job, if you need to make an appointment, don't hesitate!"
Dave Fawbert
"Congratulations on the new business, Claire!"

"Claire is AMAZING! My son has had glasses since he was 2 and we visited nearly every optician in Warwickshire. We're so glad we discovered Claire - she's just fabulous with him and has always helped us find the perfect glasses for his growing face. Congratulations on the new business, Claire!"
Karen Gill
"They have the best selection of frames I've ever seen"

"I love my trips to CG Optical. Claire and her team are always so welcoming and helpful and give excellent professional advice. They have the best selection of frames I've ever seen and, with Claire's help, I can always find the right one for me.

"A big thank you to Nick the Optician who mentioned lens replacements for my deteriorating eyesight. Well... I then did it and I now have 20/20 vision!

"I thought I was destined for continuous high prescription glasses my whole life. Not now. Thank you again Nick. No other optician or eye specialist ever suggested this as an option for me - my newfound vision has changed my life."
Helen Walker
"Claire and her lovely team have gone above and beyond the call of duty"

"What can I say...Claire and her lovely team have gone above and beyond the call of duty. Having broken a gas permeable contact lens whilst on holiday in Majorca, I did an SOS at 10pm on Monday night. Claire responded immediately and I had a replacement pair delivered to my door within 48 hours. Complete lifesavers! A huge thank you for such a personalised and speedy service."

CG Optical
Subscribe to our newsletter
Subscribe >>

Monday to Friday 9am - 5pm
Saturday 9am - 1pm
Sunday Closed

CG Optical Ltd, 57 Ely Street, Stratford-upon-Avon, Warwickshire CV37 6LN

Copyright © CG Optical 2022  |  Site design by KiiRO Creative