CAROL COPELAND - JULY 2024
"I love my new glasses."
Thanks Claire and team. You always offer a great service. I love my new glasses.
MIKE.S - JULY 2024
"I have only just started using this optician but it is no exaggeration to say that I have received in a short while some of the best service and attention as I have from any company, not just any other optician."
I just thought I needed to write a few words about CG optical. I have only just started using this optician but it is no exaggeration to say that I have received in a short while some of the best service and attention as I have from any company, not just any other optician. They have an amazing collection of very prestigious and high-end frames. They also use Tokai lenses if required which are outstanding in thinness and performance. I did buy three pairs of glasses. As I have a slightly odd prescription I find it very difficult to find an optician that can make up glasses (particularly vari-focals) that work for me well. That said, they got it perfect first time using Tokai lenses.
From the minute I walked in to the opticians, Claire and her team made me feel very welcome and also gave me some very good advice on the types of frames that would fit my face and look good.
Unfortunately, one of the frames was faulty. It was a special edition frame from Hublot, but Claire within 24 hours had sourced a brand-new frame and a new complete set of glasses were made up within 48 hours. We did try repairing the original pair, but because the tiny screws didn’t quite match, Claire wasn’t happy hence the new frame. That to me was amazing. I think companies and people are probably best judged on how they handle problems and the way Claire handled this was exemplary. Nothing is too much trouble. The service is professional and friendly and I will continue to be a customer of CG optical. I shall look forward to buying more glasses and sunglasses in the future.
ABIGAIL HALEY -JUNE 2024
"I would recommend Clare and the team at CG Optical without hesitation."
I received attentive and friendly service from start to finish, and for the first time in ages I now have a pair of glasses that I love and that suit me. I would recommend Clare and the team at CG Optical without hesitation.
